Shipping Information
PureBowl is proudly based in both New Zealand and Australia, so wherever your pup is, a fresh batch of freeze-dried, human-grade meals isn't far away.
New Zealand & Australia
We currently ship to New Zealand and Australia only. Choose your region below for carriers, delivery windows, and rural coverage.
🇳🇿 New Zealand
NZ Shipping
Carrier: New Zealand Post
| Service | Delivery Time |
|---|---|
|
Economy (Standard)
Our standard shipping option across New Zealand.
|
3–7 business days |
|
Overnight
Our fastest option, including island to island.
|
Next business day |
🇦🇺 Australia
AU Shipping
Carrier: Australia Post
| Service | Delivery Time |
|---|---|
|
Standard
Our standard shipping option across Australia.
|
3–10 business days |
|
Overnight
Our fastest option, sent via Australia Post's priority network.
|
1–3 business days |
Non-Perishable
PureBowl is freeze-dried, not frozen — it's shelf-stable and won't go off in transit, so your order arrives ready to serve whenever you need it.
Full Order Tracking
Every order comes with a tracking link, emailed to you as soon as your parcel is dispatched, so you always know where it's at.
Fast Dispatch
Orders placed Monday to Friday are dispatched within 24 hours, so your pup's next meal is on its way as quickly as possible.
Need help?
Use our online chat support to talk to our team — you'll find it on the left-hand side of your screen.
