Shipping information

Good food, delivered to your door.

PureBowl is proudly based in both New Zealand and Australia, so wherever your pup is, a fresh batch of freeze-dried, human-grade meals is not far away.

Where we deliver

New Zealand & Australia

We currently ship to New Zealand and Australia only. Choose your region below for carriers, delivery windows, and rural coverage.

NZ

New Zealand

NZ Shipping

Free shipping on orders over $180 NZD

Carrier: New Zealand Post

ServiceDelivery time
Economy (Standard)Our standard shipping option across New Zealand.3–7 business days
OvernightOur fastest option, including island to island.Next business day

Free rural delivery — rural NZ addresses are delivered at no extra cost, on both Economy and Overnight services.

AU

Australia

AU Shipping

Shop purebowl.com.au

Carrier: Australia Post

ServiceDelivery time
StandardOur standard shipping option across Australia.3–10 business days
OvernightOur fastest option, sent via Australia Post's priority network.1–3 business days

Free rural delivery — rural AU addresses are delivered at no extra cost, on both Standard and Overnight services.

Food that travels well

Designed to arrive ready when you are.

01

Non-perishable

PureBowl is freeze-dried, not frozen. It is shelf-stable and arrives ready to serve when you need it.

02

Full order tracking

Every order comes with a tracking link, emailed to you as soon as your parcel is dispatched.

03

Fast dispatch

Orders placed Monday to Friday are dispatched within 24 hours, so your pup’s next meal is on its way quickly.

Need a hand?

Need a hand?

Use our online chat support to talk to the PureBowl team. You will find it on the left-hand side of your screen.

Chat with us ↗